The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

How can I export the data from a specific Queue?

Apolo Victores
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 1, 2021

I need to export all the information in a specific queue, I need to create a report of all the tickets contained in the queue.

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

3 votes
Answer accepted
Joseph Chung Yin
Community Champion
December 1, 2021

@Apolo Victores -

Welcome to the community.  In JSM, each queue is based on specific JQL (click on edit on specific queue to obtain the JQL setup).  

2021-12-01_15-03-05.png

Once you obtain the JQL setup, then you can use it in Filters>Advanced issue search to obtain your issue results. Don't forget to add in the additional criteria "project = <JSM project key>" in your JQL.  From the search UI, you can export the results for reporting (located at the upper right of your window) by clicking the "Export" option.

2021-12-01_15-04-08.png

 

 

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

0 votes
Joseph Chung Yin
Community Champion
December 1, 2021

Thanks for voting my reply to the ask. 

Best, Joseph

Apolo Victores
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 2, 2021

Thank you so much!!

Joseph Chung Yin
Community Champion
December 2, 2021

@Apolo Victores -

If you found my recommendation answered your ask, please click on "Accept answer" when you have a chance.

Best, Joseph

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events