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How can I export ALL of helpdesk tickets from Jira cloud-based?

Christie Woodruff
Christie Woodruff
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August 4, 2021

I need to export ALL the helpdesk tickets we have in Jira out so they can be viewed outside of Jira.  Like Word or Excel.  I also need details information and any attachments that are in the tickets.

So far I see that I can export them out one by one but I have over 9,000.

Any assistance or advise would be greatly appreciated.

 

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Ariel Kauan
Ariel Kauan
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August 4, 2021

Hi, 

First you can install the Excel plugin (https://marketplace.atlassian.com/apps/1221301/jira-cloud-for-excel-official)
Then you can go to the Menu in Filters > Advanced Item Search.
Don't put any filters, if you want them all, and in the upper right corner click Export.


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