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How can I create a rule to add text in the description field WITHOUT removing the original text ?

Gaston Gordin
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November 23, 2021

Hi All!

I'm trying to create an automated rule to add some text in the description field when creating a Story. 

I need to keep the description of the reporter (Creator of the story) and add some text at the bottom of the description.

When I created the rule and set the text to be inserted into the description field, It automatically removes what I wrote when creating the ticket.

 

Thanks!!!!

2 answers

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1 vote
Sarika Dalal
Community Champion
November 23, 2021

HI @Gaston Gordin ,

 

Select Edit issue field action then select field Description.

Then In more option write this smart value


{"fields": {"description": "{{issue.creator.displayName}}{{issue.description}} " }}

This is working fine for me.

 

Regards,

Sarika Dalal

David Friedrich
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September 3, 2023

Sorry, this is not helping as it will overwrite the description's content. The request is to 'add' text at the bottom.

1 vote
Sarika Dalal
November 23, 2021

HI @Gaston Gordin ,

 

Select Edit issue field action then select field Description.

Then In more option write this smart value


{"fields": {"description": "{{issue.creator.displayName}}{{issue.description}} " }}

This is working fine for me.

 

Regards,

Sarika Dalal

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