How can I change the default portal url to a simple url

[nooraknan]

Hi

Is it possible to change the default portal URL to a simple URL for a particular project ?

suppose the default portal url is

https://enterprise-...................../4 & I want to change it to abcsupport.com 

to make it easy to remember by user .

Please let me know is it possible ? If possible then how.

Thanks for your help in advance.

[Deleted user · Accepted solution]

Custom URL for cloud site is an upcoming feature that is planned to be released in 2022

For the time being, I believe you could come up with a subdomain and have that redirect the users to the customer portal of your choice.

[nooraknan]

thank you for your reply .  I guess then I need to follow the steps mentioned in the below llink :

https://support.atlassian.com/jira-service-management-cloud/docs/create-a-request-type/