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How can I automate updating Asset fields when another field changes?

Timothy Brown
Contributor
December 16, 2025

I want to automate updating Asset fields when another field is changed. For example, when a version like "sqlserver-ee 15.00.4073.23.v1" is imported or entered in the Version field, I’d like the Database Type field to show "SQL Server" and the Edition field to show "Enterprise" for easier reporting.

 

Is there way to trigger an automation when a Field is updated in an Asset Record?

2 answers

2 votes
Dave Liao
Community Champion
December 16, 2025

@Timothy Brown - if you want to have a cascading field type of situation using Assets fields, see this article on a way to do this: https://community.atlassian.com/forums/Jira-Service-Management-articles/Using-Cascading-Fields-with-Forms-and-Assets/ba-p/2318049

2 votes
Marc -Devoteam-
Community Champion
December 16, 2025

HI @Timothy Brown 

Yes, there is, but you will need to create a global automation rule.

Triggers based on assets can only be done by global rules, not on project level

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