Hi @Technical Service Engeneer
Welcome to the community.
This is not possible.
You can paste an image in the description field, but this will be automatically set as an attachment.
If they were send as inline images, you wouldn't be able to forward them to any other internal project, or use smart values and other things.
There isn't any workaround to my knowledge.
OK, Thank you for answer!!
Actually, my goal is to send full information (including attachement) to an external ITSM using JIRA Automation feature. The automation process send e-mail to external ITSM but no chance to attached screenshots?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.