How are you connecting PIM workflows with Jira?
2 answers
1 accepted
Hi @Booking Commerce !
I agree, keeping the PIM as the source of truth and using Jira for the work around it makes sense. The part worth solving on the Jira side is the process itself, because the same sequence repeats for every product.
Enrichment, copy review, media approval, translation, technical verification, compliance, final approval. That is a recurring process with a different owner at almost every step. Subtasks could handle it, but they multiply fast and you will end up with a dozen work items per SKU that clutter your board and reports.
For recurring processes like this, we keep the steps inside the work item as a checklist. For that, we use our solution, Smart Checklist for Jira. You can save the step-by-step instructions for each stage as a reusable checklist template and apply it automatically based on your own conditions - for example, to every work item of the Product Update type. Here's an example:
Each checklist item can have its own assignee, due date, and priority. So the copywriter, the translator, and the compliance reviewer all see their part in one ticket.
I hope this helps!
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