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- Help center default (B2C)
Help center default (B2C)
Hello community,
I need your help :)
Current situation:
- 2 separate help centers (B2B / B2C).
- Help center B2B has Restricted projects (Channel access = Restricted) and B2B customers are/will be invited to their corresponding project.
- Help center B2C has 2 visible/public projects (Channel access = Open).
As a customer (one of my test accounts) i can surf to the separate URL's of both help centers and it has the desired effect. I cannot see any Restricted projects on Help Center B2B and i can see the Open projects on Help center B2C.
The problem:
We have the email request configured for those Open projects (that are visible on help center B2C).
Simply sending an email as a customer also works.
Our help center is configured so that anyone can create an account. When i test this I can create this account but i get redirected to the default help center, which is the B2B help center, and i cannot see any project or create a ticket. I also can't switch to the other B2C help center (through profile icon). So my customer is stuck on a page with no content..
My question:
Can i redirect those 2 open projects to the B2C help center?
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