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Help Center page UI in JSM or CSM

Testing
September 10, 2026

I am trying to configure My project help center page, it seems there is no option to make logo bigger, I tried to upload bigger logo as well but it still appear small.


Apart from that in right corner My request logo is present but there is no option to add label to that logo so that it indicate properly that its for my request.

1 answer

1 vote
Matteo Vecchiato
Community Champion
September 10, 2026

Hi @Testing ,

Thank you for your question.

The logo dimension is limited and very fixed, for both site logo and project portal logo and despite of uploading different images, you will have always the same logo dimension.

Also for "my request".

The only alternative it to use a customized design, using some marketplace app, but it implies to customize the entire design.

Hope it helps

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