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Hello, could someone please let me know the easiest way for a user to configure receiving the query

VIVIANE SOUSA SANTOS
May 7, 2026

Hello, could someone please let me know the easiest way for a user to configure receiving the query data from saved filters via email?

2 answers

1 accepted

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6 votes
Answer accepted
Fabio Racobaldo _Catworkx_
Community Champion
May 7, 2026

Hi @VIVIANE SOUSA SANTOS and welcome,

please use filter subscription for that purpose 

https://support.atlassian.com/jira-software-cloud/docs/manage-filters/ -> section "Subscribe to a filter"

Hope this helps,

Fabio

VIVIANE SOUSA SANTOS
May 7, 2026
Thank you, Fabio! That was very helpful.
2 votes
Arkadiusz Wroblewski
Community Champion
May 7, 2026

Hello and welcome to the Community @VIVIANE SOUSA SANTOS 

The thing is. @Fabio Racobaldo _Catworkx_  provided you the KB article.

Personally, I prefer a ā€œlearning by doingā€ approach here. Explaining every single step in this thread may solve this one case, but it will not help you much in the long run. It is better if you go through the article and try to understand the steps yourself, so you do not have to rely on us for the same type of issue next time.

Good luck šŸ¤ž

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