Have added a group to the Role of Developer in Assets but the person ca get access to Assets.

[Mark HIGGINS]

I have a group, lets call it SG_VA_Admins, and in that Group we have a user Frank.

In Assets schema, under Roles, for a particular schema, I have added the SG_VA_Admins role to the Developers area.

When I login as Frank, I am blocked, as I don't have permissions?

What am I missing?

thanks

Mark.

[Dirk Ronsmans]

@Mark HIGGINS what type of license does the user have that tries to access Assets?

Does he/she have JSM application access?

[Yogesh Mude]

@Mark HIGGINS Can you please take look at the below article...

https://confluence.atlassian.com/servicemanagementserver/configuring-roles-and-permissions-1044784414.html

[Mark HIGGINS]

Yes, I read that article before I raised my question.

The person is in a group, and that group has developer role access to the schema, and yet, he gets a denied page when clicking on Assets.