Global automation is not working

[Indy W]

We have a global automation being set-up for a year.

Suddenly it is not working.

Checked the audit log that it did not execute starting from yesterday (05 Jan), even we have the work item matched with the condition: work item being created and unassigned.

[Walter Buggenhout · Accepted solution]

Hi @Indy W,

There seems to be an ongoing incident with Atlassian. You can track the status here: https://jira-service-management.status.atlassian.com/incidents/r2krqsv0slt8

Hope this helps! 

[Indy W]

@Walter Buggenhout 
Does the incoming mail function also impacted ?

[Charlie Misonne]

@Indy W does not seem related to incoming emails no.

Of course if you have an automation acting on a work item that was created by an email it might bot work because of the incident.