I tried this API to get the status transition of the issue
https://{{domain}}.atlassian.net//rest/servicedeskapi/request/{{issueId}}/status
But I got 403 error code.
Hi @Pradhap K ,
error 403 means there's something wrong with the authorization.
You should be using your e-mail address and token.
Are you able to also get the error message? Thank you.
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@Hana Kučerová
Error response : You do not have permission to view this request.
What is the issue here?
How to resolve it?
when you log in to your Jira using GUI, are you able to view this issue?
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