Free plan - Confirm unlimited customers and possibility to set default customer language and passwor

[Fabio Bianco]

Hi all,

I have three questions :

1. Can you confirm that in Jira Service Management Free Plan there is the possibility to manage unlimited customers ?
2. When adding customers , is there also the possibility to set a default language for all customers, i.e. to Italian ?
3. When adding customers , is there also the possibility to set a default password for every customer ?

Thanks in advance.

Fabio Bianco

[Ajay _view26_ · Accepted solution]

Hi @Fabio Bianco 

Can you confirm that in Jira Service Management Free Plan there is the possibility to manage unlimited customers ?

           - Yes, Customers can access the Customer portal and there is no limit on the number of                customers who can sign up. 

When adding customers , is there also the possibility to set a default language for all customers, i.e. to Italian ?

          - You would need to change the default language from the Jira Settings as an admin.

When adding customers , is there also the possibility to set a default password for every customer ?

            - Customers would need to sign-up to the email invite they receive, and hence you dont have control on setting default passwords .

Hope that answers all your questions!

Cheers

Ajay