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Forms approval

Bryan Tito
Contributor
September 7, 2022

How do send the request to the approvers? We have tried adding default approvers on the request types but it doesn't send a notification to the approver.

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Answer accepted
Brant Schroeder
Community Champion
September 7, 2022

@Bryan Tito 

Is the customer notification turned on in the service desk?

Screenshot 2022-09-07 224816.jpg

Bryan Tito
Contributor
September 8, 2022

Thanks @Brant Schroeder 

Where could I find this settings?

Brant Schroeder
Community Champion
September 8, 2022

@Bryan Tito Project Settings > Notifications > Customer Notifications

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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