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Finding issues with JETI

Christof Hurst
Contributor
December 22, 2023

Hi,

we receive maintenance mails with an ID in the subject. For further mails I want to find the existing issue and a only a comment. But I did not manage to find the issues. I tried all combinations of Regex

  • ^.*\[(.*)\].*$
  • .*\[(.*)\].*
  • \[(.*)\]
  • (\[.*\])
  • and many more

and many combinations with JQL search

  • summary ~ "\\$!group0\\"
  • summary ~ "$!group0" OR summary ~ "$!group1"
  • summary ~ "$!group0"
  • summary ~ "\\[$!group0\\]"
  • and many more

Subject looks like "[1057744] bla bla bla" or "bla [1057744] bla bla"

Can some help to figure out the correct setup?Monosnap Mail Queue - Jira Service Management 2023-12-22 15-22-58.png

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