Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Filter Counts Gadget Not Working

Kalen Peredo August 12, 2025

Hi all,

I am experiencing an issue where I am not able to configure a filter count gadget. Initially, I thought it may be due to edit permissions enabled for the filter or dashboard but the problem persists even with the creation of a new dashboard and filter count gadget.

Has anyone else experienced this issue? Could this be related to an outage?

Filter Count Error.png


Thanks in advance,
Kalen

 

2 answers

1 vote
Andy Love August 12, 2025

Seeing the same issue in my instance with the same gadget. I'm going to open a support ticket with Atlassian, appears to be a bug. 

Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 13, 2025

Hi @Andy Love 

Any feedback from Atlassian?

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 12, 2025

Hi @Kalen Peredo 

https://status.atlassian.com/ currently show no issues.

Could you refresh or try another browser or incognito window, of this works, clear oyour cache and cookies.

Kalen Peredo August 12, 2025

Hi @Marc - Devoteam 

I have tried refreshing and clearing my cache - I still experience the same issue. My colleague also experiences the same issue on their device.

Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 12, 2025

Hi @Kalen Peredo 

Have your Jira admin contact Atlassian Support

This as it seems to affect your instance.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events