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Fatal error during import: For input string: "ORGANIZATION-NAME" when importing from CSV

Edward Johnson
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August 8, 2023

Hi I need help importing issues into Jira SM, getting a fatal error regarding the string name of the business name that logged the ticket, I have them already added in my organisations in Jira SM but when adding them from the CSV file gets the below error.

Migrating from Zoho Desk (looking into using Jira, due to how clean design and how good it looks/the amazing features it offers for free).

2023-08-09 02:15:23,909 INFO - Importer started!
2023-08-09 02:15:23,909 INFO - Engine is running in Validation-only mode
2023-08-09 02:15:24,086 INFO - All issues will be imported to project: Revelation IT Service Desk Test (RITSD)
2023-08-09 02:15:24,096 INFO - Creating issue: [externalId='autoid--8408154060868866643', summary='Office Relocation']
2023-08-09 02:15:24,101 INFO - Issue does not have issue type selected, the affected issues will be created with issue type [Task]
2023-08-09 02:15:24,164 ERROR - Fatal error during import: For input string: "BUSINESS NAME"

 

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