The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Exporting excel sheet for the customers

Nokrashy
January 21, 2024

Hello all,

We need to know how we can give access to our customers using our project in Jira to export the tickets in an Excel sheet by their own.

Thanks in advance.

Best Regards
Nokrashy

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Elitsa Velikova _Nemetschek Bulgaria_
Atlassian Partner
January 22, 2024

Hi @Nokrashy ,

You can check the app my team has created: Advanced Portal Reports.

It will allow your customers export all their Jira Service Management tickets and will also give them a table report where they can see, search, filter their requests, including many additional details (incl. Linked issues, SLAs, custom fields, etc.), with a very simple UI.

Greetings,

Elitsa

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events