Error with Engaging Trial

[Sejun Lee]

To Whom It May Concern,

While trying to engage and use Jira Service Management, I am met with the below error - is there a set of common solutions to resolve this issue?

[Dexter de Vera]

Hi @Sejun Lee ,

Have you try to close & reopen your browser, clear data and relogin your account.

There is an incident in JSM but its already resolved yesterday.

[Sejun Lee]

hi @Dexter de Vera - thanks for the prompt response.

I tried those steps and it doesn't seem to work, unfortunately. 

[Dexter de Vera]

Is the link (trial) your trying to access still active?
Will request assistance from the Atlassian Support team.

[Sejun Lee]

thanks @Dexter de Vera , does this link take you to a Home > Jira Service Management "Try it Now" page? after clicking thru, checking the box, and hitting "Next" I am met with the error ("Technical Trouble") page. 

https://home.atlassian.com/o/b0c4ba9a-a979-443d-ae79-cdaf4836e947?cloudId=4448c561-25b6-4b98-bc77-bd6536ea81c3

[Samuil Enchev]

Hi @Sejun Lee

Thanks for reporting this.

I've raised a ticket with Product Support on your behalf. The ticket key (reference) is JST-1320283.

Please be on the lookout for an email notification. Our team may require more information from you in order to get to the bottom of this, and get it resolved.

Best,
Samuil