Error trying to add again a removed domain

[Thiago Silva]

Wave We are doing the implementation of Jira with the Identity Provider (Azure) but we remove the domain from our organization and we are no longer able to insert it, the image error appears Other domains we get perfectly. There is something we can do because we are in great urgency for migration this weekend and the support is taking a long time to return or called.

[Joseph Chung Yin · Accepted solution]

@Thiago Silva -

Welcome to the community.  I would recommend you to contact Atlassian Support for further assistance (https://support.atlassian.com) because they have access to the system logs where they can see the possible error/cause of the issue.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.