Error: misconfigured workflow postfunction. Enure 'Create issues originally' is executed first.

Rodrigo Gomez December 10, 2024

Hello!

When trying to create a ticket the next error shows:

We can't copy field value from 'RSP' to 'Security Level' field due to a misconfigured workflow post-function. Ensure 'Create issues originally' is executed first.

 

This only happens with 1 specific value from the RSP field. For example, values A, B , C work correctly no errors but selecting value D is the one showing the above error.

We have checked and the post-function is correct, Security level is configured, so running out of ideas D: 

post.pngSLs.jpg

 

Update: Seems the field is bugged, a new one was created "E" and this works. The D field cant even be deleted, cant migrate issues to a different Security level the systems is not allowing me to do any changes on D.

1 answer

0 votes
Aaron Pavez _ServiceRocket_
Community Leader
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January 3, 2025

Hi @Rodrigo Gomez 

Do you get the error if you move the action in 2. to 4.?

Move it to the last and check if the error is still there.

Regards

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