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Error AADSTS50105 Atlassian AGT Cloud

Alain Gagne October 16, 2025

Hallo,

I created new user for access to our Jira Service Management but I receive the attached error.

The user has been granted access but still can't login.

How can I solve?

Thank youJSM Error.png

 

1 answer

0 votes
Marc - Devoteam
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October 16, 2025

Hi @Alain Gagne 

It seems your organization has an adition application from vendor Dedalus that controls access to applications in your organization.

Best is to reach out to your IT on how this works.

The message is from that application, not from Atlassian.

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