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Encountered 410 error when updating JQL in Jira Pie Charts

Lina Xie
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September 1, 2025

When I attempted to update the JQL in my Jira Pie Charts, I received a 410 error from the server.

Error Message: Received the following HTTP error code from the server:410

 

Could you advise on how to resolve this?

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Marc - Devoteam
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September 2, 2025

Hi @Lina Xie 

Welcome to the community.

Can you provide more context, what actions are you performing?

A pie chart is on a dashboard is this the default pie gadget ootb or from a 3rd party app.

HTML 410 relates to a gone status code, this means that the resource requested was once available in the past, but it has now been retired or made obsolete.

Lina Xie
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 2, 2025

Hi, thanks for getting back to me. I was using the Jira Charts macro to display some pie charts on a Confluence page. They had been working fine until yesterday, when the issue appeared. After rebooting my laptop, the problem was resolved. Thanks for your help, I don’t have any issues anymore.

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Marc - Devoteam
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September 3, 2025

hi @Lina Xie Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request.

This will help other community member trying to solve the same or provide them with a work around

P.S. If the answer is very valuable to you, please share some kudos.

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