Hi
We have an integration from our HR system into Jira and have an employee schema for Employees and one for Assets.
When someone leaves and is removed from the HR system, the user is removed from the Assets aligned to them.
Is there a way to just mark the user as inactive in the Employee schema so they are not removed from the asset?
Yes, that is possible if you add a status attribute, you can then user a filter on the field that filters out users were the status is inactive for example.
Most HR system do not delete employees. When an employee leaves, status is updated to inactive with a termination date. As @Mikael Sandberg suggested, you can add an attribute to your schema and update it from HRIS.
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If we added the attribute, after the termination date, would the user still be in Jira but as In Active ?
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Yes, you will have employee record in your Asset schema with status as Inactive.
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