Emails for new comments

rtamam
Contributor
March 9, 2025

Hi

 

Is there any chance that if I'm the Reporter & the Assignee of an incident request, I'm not getting emails for new comments?

 

Thanks!

1 answer

0 votes
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 10, 2025

Yes, there is - @rtamam.

This all depends on the notification settings in both your project as in your personal notification preferences.

Besides checking the overall notification configuration in your project, have a look at your personal notification settings, from the cog icon near the top right of your screen:

Screenshot 2025-03-10 at 08.14.01.png

Hope this helps! 

rtamam
Contributor
March 10, 2025

Thanks!

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