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Emails for new comments

rtamam
Contributor
March 9, 2025

Hi

 

Is there any chance that if I'm the Reporter & the Assignee of an incident request, I'm not getting emails for new comments?

 

Thanks!

1 answer

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Walter Buggenhout
Community Champion
March 10, 2025

Yes, there is - @rtamam.

This all depends on the notification settings in both your project as in your personal notification preferences.

Besides checking the overall notification configuration in your project, have a look at your personal notification settings, from the cog icon near the top right of your screen:

Screenshot 2025-03-10 at 08.14.01.png

Hope this helps! 

rtamam
Contributor
March 10, 2025

Thanks!

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