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Emailed-generated requests, are not triggering alerts via opsgenie.com

Dario Tech
Dario Tech
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June 21, 2023

Emailed-generated requests, are not triggering alerts via opsgenie.com.

Only manually created tickets generate alerts via Opsgenie.

What will be the correct setting to make this happens?

 

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Dario Tech
Dario Tech
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 21, 2023

Just to clarify, the below image shows the type if incoming tickets that don't generate alerts in opsgenie:

 

ops.png

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