Email templates no longer supports ${event.user.name}

[Jurgen van Arragon]

Email templates no longer supports ${event.user.name} is there an alternative or how can i manage to get my name or whoever caused the action to show up in the email template as a signature?

[Angélica Luz]

Hello @Jurgen van Arragon,

Welcome to the Atlassian Community!

Just to make sure that we are on the same page, I would like to confirm if you are talking about ${event.user.name} added to the customer notifications:

 

I’m asking because testing on my local site, the variable is available and working as expected.

Note that, this variable is supposed to be added on each notification and not the template itself. All available variables can be found on “Insert variable” on the Template and also on each customer notification.

Kind regards,
Angélica