The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
If you're an agent, you will see an email when you hover on the Reporter field. But if this person hidden this information in their personal setting in the Atlassian account, you don't see it.
Cheers,
Kate
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