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Email address change

augustine_rodrigues
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June 16, 2025

In Jira https://calypso-jira.atlassian.net/jira/people/623b8970ee1b5a007028f8c0

when i go under manage accounts, i am unable to change my email address.

From past 2 days i have stopped receiving emails on the CAL/CLEX/APL that are tagged to me.

I want to change the email address on JIRA under my account from @adenza.com to @nasdaq.com

can someone please help

1 answer

2 votes
Victor Law
Community Champion
June 16, 2025

Hi @augustine_rodrigues

Welcome to the community.

Can you verify if there is a warning that states your account is a Managed Account on the following page?

https://id.atlassian.com/manage-profile/email

If so, you are required to contact your org admin or IT to update the email domain, as the community does not have permission to update or change the email domain for you.

Thank you.

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