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Email Notifications Not working

Deleted user
November 18, 2022

Hello,

I am not receiving email notifications from Jira Service Management (Cloud), and I have confirmed in my profile settings that they should be sent.

I created a task and assigned it to myself.

How do we get this resolved?

Many thanks,

Dale

 

1 answer

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0 votes
V V S N Sudheer Vissa
November 18, 2022

Outgoing mail should be configured and Global email handlers should be configured. 

Outgoing mail should be Enabled . your e-mail server handlers also should allow emails from jira site . emails.PNG

Deleted user
November 25, 2022

Thank you very much; I can confirm that the Outgoing Mail is enabled, this does not appear to be why I do not get notifications.

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CLOUD
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