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Each service space can have up to 10 connected email accounts

Bianca de Weerd
Contributor
November 12, 2025

I have an environment with a service management (service desk) project which can ads up to 10 email adresses. 

Each service space can have up to 10 connected email accounts

I want to create a new fresh space but now it says: 

You can connect one email account to each service space.

I've sign up for a complet new Jira environment and I can add 10.

Please help me, I don't ant to forwarded emailadresses.

2 answers

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1 vote
Answer accepted
Bianca de Weerd
Contributor
November 16, 2025

.It had to do with team managed and company managed

1 vote
Marc -Devoteam-
Community Champion
November 12, 2025

Hi @Bianca de Weerd 

Could you provide screenshots of this, pls?

I created a new space in my instance and I can add 10 email addresses.

So I can't replicate your current issue.

Other question, why do you require so much addresses, what is the requirement for this?

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