Done issues appear on my watched issues on Dashboard

[Irina Izofatenko]

When i choose widget setup exclude issues which is done, tasks are showing anyway. HOw to solve this?

[Walter Buggenhout · Accepted solution]

Hi @Irina Izofatenko ,

I am guessing that the resolution field is not consistently set when you move issues to a closed status. For Jira, "resolved" issues are not based on the status of the issue, but on the resolution field being set.

[Irina Izofatenko]

Can you show how to set the resolution field?

[Walter Buggenhout]

Setting the resolution field is done through your workflow. There are 2 options:

• automatically using a post function;
• manually via a transition screen

This article has video instructions on both scenarios.