Does deleting jira tickets affect your metrics>

[wilson]

I was wondering if deleting support tickets in Jira would affect my reports (i.e metrics)?

[Joseph Chung Yin · Accepted solution]

@wilson -

When you  delete or archive issues in Jira/JSM, they will no longer be in the system.  NOTE - Archived issues/projects will be removed from the search indexes in the DB, but the data is still available.  But, it will impact your metrics same as if you have deleted them.  Therefore, yes, your metrics will be impacted (i.e. Sprint Reports/Velocity Reports etc..).

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Albert Manuel · Accepted solution]

Yes, it will.

I mean, logically, you delete data sets from the report basically, so of course, they will be affected.