Deleting tickets (Confluence Cloude)

[Kristin Zimmer]

We want to use Jira also for data protection but how we can delete the Tickets after the process? Is there an admin funktion, actually i cant see any option to delete the tickets?

many thanks for the help

[Christof Hurst]

Deleting tickets is controlled by the permission scheme. If you have the permission, you find the function in the ... menu in the upper right corner of the issue. 

[Marc - Devoteam]

Hi @Kristin Zimmer 

AS @Christof Hurst explains above permission schemes control what users can do.

If you don't have the delete option this means that you're the project role assigned to you in the permission screen does not have the delete right.

I would ask you Jira administrator if you are able to be granted the permissions.

Personally I would not allow or just delete any data, as every issue has value, on deleting them information wil be lost on what has ben done in the issue.

[Kristin Zimmer]

ok danke, aber wegen des Datenschutzes müssen wir einige Informationen löschen