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Deleting a queue in Service Desk

Anthony Wilson January 17, 2019

How do I delete a queue in Service Desk?

1 answer

2 votes
Kian Stack Mumo Systems
Community Champion
January 17, 2019

You have to be an administrator in the project with a service desk license. If you are, it's quite easy! There are three dots in the upper right hand corner. Click on those and press "Delete Queue". 

If you can't do this you might not be a service desk admin. 

Screen Shot 2019-01-17 at 7.32.43 PM.png

Simon Tost _TNG_
Contributor
February 10, 2022

Except, if the question author did not actually mean to delete a single queue, but a complete 'queue-category'.

That is is not possible atm it seems.

Pending: https://jira.atlassian.com/browse/JSDCLOUD-9824

 

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