The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Customize the columns in your customers' requests list - Can't find the feature

Peter Yiu
Peter Yiu
Contributor
July 2, 2021

Hi, 

 

I have Project Admin to the Service Project  and Site Admin to Atlasssian.

 

I am trying to follow these steps and cannot find the:

Customize the columns in your customers' requests list

https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-columns-in-your-customers-requests-list/

Cannot find the 'Customize' feature.

Maybe I don't have enough permissioning?

Watch
Like Be the first to like this
525 views

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Peter Yiu
Peter Yiu
Contributor
July 2, 2021

Nevermind I found the answer! 

 

It was located in the side screen NOT on the Request tab. doh!

Reply
Jira Service Management
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security