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Customers view completely empty. Adding new users will disappear when refreshing

Glenn de Haan
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October 11, 2022

The last few days it seems like all customers are removed from all my Jira Service Management portals.

This is the view I now see in one of my portals:

Schermafbeelding 2022-10-11 om 10.57.52.png

Even when re-adding clients after refreshing the page they are gone again.

Customers are reporting that the approvers dropdowns are also empty, so they can't submit any tickets at the moment.

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terry harte
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November 1, 2022

similar issues here. Customers are suddenly removed.

3 weeks ago for 2 Organisations. This week for another Organisation.

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