Customer request notification email should be sent from support@my-domain.atlassian.net

[tobiadalsecco]

I am creating  customer requests from tha Service Desk API, and i want the notifications to be sent to customers by the email support@my-domain.atlassian.net but it keeps sending from jira@my-domain.atlassian.net. How can I customize this?

[Hana Kučerová · Accepted solution]

Hi @tobiadalsecco ,

please, see the answer by Olga Videc here, I believe it is the configuration you are searching for.

[tobiadalsecco]

Thanks @Hana Kučerová that was exactly what I needed, it worked!