Customer with active JSM account is redirected to Jira when logging in. He does not have nor should have access to Jira, I only want him to see tickets he created, but he is effectivly locked out because of the redirect. What can I do to fix this?
Hi @Juraj Polák , when you say they are redirected to Jira are you saying that this person is a customer of a JSM project and if they click on the issue link they are directed to the app instead of the portal? If not please elaborate on exactly what is happening.
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