Customer Login Issue to Service Portal

Dear All,

I have JSM project in which i added a customer under some organization. Customer account was running good but sometimes without any mistake from user, we got a window in which user see a message that "user does not have access". Its second time and its totally annoying issue

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Hi @Eitzaz Haider

problems like these are related to browser cookies most of the time.

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thanks for your reply but already cleared with ctrl+shift+R

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What were your action, when you ran into this issue the first time? Did it resolve "itself"?

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Hi @Lucas Knorr I just readdded customer email again and it fixed now thanks

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Customer Login Issue to Service Portal

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