The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Custom field not appearing in project

Mohamed Kassim
January 18, 2021

I created a custom field of type Domain of Reporter. I have set the configurations and associated to applicable screens. Still the field is not visible in the service desk project it is being associated to. How can I solve this?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Brant Schroeder
Community Champion
January 18, 2021

Mohamed,

  Is the custom field associated with the issue types in the project and with the project?  You can check this by clicking on the context and default values of the custom field.

Capture.PNG

 

You can also use this https://support.atlassian.com/jira-cloud-administration/docs/find-your-custom-fields/  to find the custom field and why it is not visible.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events