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Custom Domain Emails not being sent

MEHMET KUBILAY YILMAM
MEHMET KUBILAY YILMAM
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December 5, 2024

Hi,

Is there anything that needs to be done at the Office 365 end for emails to be delivered from the custom domain? The Jira end verified the DNS entries, but I don't see any emails coming through the custom domain email such as service manager notifications.

Any help would be appreciated!

Kuby

 

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Marc - Devoteam
Marc - Devoteam
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December 6, 2024

Hi @MEHMET KUBILAY YILMAM 

Welcome to the community.

Contact Microsoft on this.

If you setup different email in Jira, this doesn't prevent Jira to sent it out.

What is the setup you made, exactly?

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