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Creating report for SLA and first response

Roqya Mokhtar
October 29, 2022

I want to create a report in Jira for SLA and time of first response but I don't need an average I need a 95 percent, is there a way to do that?

3 answers

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1 vote
Alex Koxaras -Relational-
Community Champion
October 30, 2022

Hi @Roqya Mokhtar and welcome to the community,

I second what @Kai Becker stated, unless you want to add more details to your question.

Alex Koxaras -Relational-
Community Champion
October 30, 2022

@Roqya Mokhtar like both me and @Kai Becker said:

set perc report.png

1 vote
Kai Becker
Community Champion
October 29, 2022

Hi Roqya,

what do you mean by "I need a 95 percent" ?

You should be able to select the following:

Screenshot 2022-10-29 at 21.53.24.png

0 votes
Roqya Mokhtar
October 30, 2022

I don't need an average report, I need a report with a percentage.

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