Creating a task automatically when receiving an email

[Mateusz Czuchrak]

Hi, I've set up a IT Service Project in JIRA and I wonder if it's possible to automatically create a task there every time someone sends an email to an address associated with the project, for example it@mycompany.com

Title of the email = title of the task

Email content = task description

Is it possible to do? 

[Vero Rivas · Accepted solution]

Hi @Mateusz Czuchrak 

   Look at this posts maybe can help you

   https://confluence.atlassian.com/servicemanagementserver/receiving-requests-by-email-939926303.html

   https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

Cheers