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Create button is not working in JIRA

Nikhita
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I'm New Here
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August 3, 2021

 

Facing this strange issue where Create button is not working in JIRA.Debugged a little & found that there are errors in consoles ,haven't installed any plugins which will block it though. 

 

Errors :

1. Unable to load bridge "jira-development-status/util/WRM

2. Unable to load bridge "ac/create"

Screenshot 2021-08-04 at 11.18.06 AM.png

 

 

2 answers

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 4, 2021

Hello @Nikhita,

Welcome to the Atlassian Community!

Thank you for sharing the screenshots.

Just for a better understanding, can you please let us know if this issue is affecting only you or all users?

Have you checked with your administrator if you have permission to create tickets?

When did this issue start?

If you have the permissions, have you tested using another browser and another network? If possible, test using your mobile network.

Also, on your browser, instead of the console tab, please, check the network tab, then click on the error message (the 409 can be ignored), and check the Response tab where it usually shows more details about what can be the cause.

Kind regards,
Angélica

0 votes
Brant Schroeder
Community Champion
August 3, 2021

@NikhitaWelcome to the Atlassian Community

Have you cleared your browsers cache?  Please try that, log back in and see if the issue is resolved.

Nikhita
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 3, 2021

Thanks @Brant Schroeder for quick response,Its still reproducing after clearing the cache & hard reload :(

Brant Schroeder
Community Champion
August 4, 2021

@Nikhita I have the same questions as @Angélica Luz is this isolated to you and a specific browser or is it more widespread?

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