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'Create' button does not respond

Luu Thi Thanh (FHN.FHS)
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May 21, 2023

From this morning, I can not create ticket . when clicking on Create button, it does not response. Have tried Incognito mode and clear cache, disable all extensions but nothing works :( 

Pls help :( 

This is reponse tab when clicking Create button

Annotation 2023-05-22 112205.png

1 answer

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1 vote
Joseph Chung Yin
Community Champion
May 21, 2023

@Luu Thi Thanh (FHN.FHS) -

Welcome to the community.  As you already taken the necessary steps to ensure your browser client is not the issue.  You will need to contact Atlassian Support (https://support.atlassian.com) for further assistance to determine the possible cause on why the Create button is not responding.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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