Crear ticket apartir de un mensaje que le llega a un correo

[Jhael Gomez]

Crear ticket apartir de un mensaje que le llega a un correo, como puedo resolver este esenario o tenemos alguna documentacion.

[Trudy P Claspill]

Hola @Jhael Gomez ,

Si desea crear el problema en un proyecto de Jira Service Management, consulte esta documentación:

https://support.atlassian.com/jira-service-management-cloud/docs/receive-requests-from-an-email-address/

Si desea crear el problema en un proyecto de Jira Software, consulte esta documentación:

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

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Hello,

If you want to create the issue in a Jira Service Management project refer to this documentation:

https://support.atlassian.com/jira-service-management-cloud/docs/receive-requests-from-an-email-address/

If you want to create the issue in a Jira Software project refer to this documentation:

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

Create ticket from a message that arrives in an email

Create a ticket from a message that arrives in an email, how can I resolve this scenario or do we have any documentation.