Controlling CAB approvals

Hi team,

I've got change management in place, but occasionally one of my techs gets trigger happy. He's part of the CAB normally, but when he raises a Change Issue, I want to be able to lock him out of approving it. Not because he's naughty, but to make sure I get a chance to review the change prior to implementation. Is there a way to enforce this? i.e. Issue creator can't CAB approve a change?

Thanks in advance

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Hi @Angus Beath

You can do this with a validator - you'd create one to check if the current user is the one raising the ticket and if so, they can't approve their own tickets.

Jacob

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Hi Jacob,

thanks! I used a condition instead of the validator and it works :-)

Angus

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Controlling CAB approvals

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